In order to prevent fraud The Florist Ltd [hereafter 'we'] may share order details with relevant authorities, address verification services and fraud prevention services. We may report fraudulent transactions to third parties.

While we make every effort to ensure accuracy, we do not warrant that descriptions and photographs on this web site are accurate or up-to-date. Changes may have been made to product specifications and appearance.

Any stock details on the web site are subject to correction and may be out of date.

Where products are not available from stock, we will endeavour to inform the customer [hereafter 'you'] in a timely way of the expected delay before we can fulfil your order. If you are unhappy with the estimated delay you can request that the order is cancelled and we will issue a refund.

While we will use our best efforts to ensure timely despatch of orders, all timescales given are estimates only, and we cannot accept orders where time is of the essence.

No prior notice will be provided for price changes, and these become immediately effective upon publication. In the event of pricing errors, we reserve the right to refuse to honour the incorrect prices, and if we choose to do this we will refund any payments made at the incorrect price.

Our terms and conditions include our Shipping and Returns Policy, our Payment Security and Ordering Policy and our Privacy Policy. Please refer to them for full details.

No waiver or modification of these policies or conditions may be granted by any employee of The Florist Ltd unless in writing and authorised by a director.